FAQs

FAQs for Playing Cards and Chess/Checkers:

Where can I find information about my order?

There is no tracking information given. 

What payment types do you accept?

All major credit cards and Paypal. 

What is your refund policy? 

All sales are final.

How long is shipping? 

Our products are not mass-produced. Each order is made when ordered. In order to create your product, it takes approximately 10-14 days, perhaps longer around the holidays. Once produced, shipping typically takes approximately 2-5 days but is dependent on where you live. 

How much does shipping cost?

That depends on where you live. It also depends on the weight of the products, which is not very heavy.

FAQs for all Other Products:

Where can I find information about my order?

Tracking information comes from the carrier and is provided by email after ordering. 

What payment types do you accept?

We accept Visa, Mastercard, American Express, Discover, Diner's Club Shop Pay, Apple Pay, Google Pay, and Facebook Pay. 

What is your refund policy? 

We will give you a full refund for any reason within 30 days of purchase. 

How long is shipping? 

It varies slightly among each product category, but the average is 3-8 business days, depending on where you live and which shipping option you select.

How much does shipping cost?

Shipping costs depend on the weight of the order. If your order is $50 and up, shipping is free.